Is your compliance evidence ready?
Jennie is an emotionally intelligent AI voice companion that checks in with NDIS participants between visits, tracking goals, monitoring wellbeing, and generating outcome evidence automatically. Built for I-CAN v6 and the new Practice Standards.
Jennie is calling...
Participant check-in · 1:47
“Hi Sarah, how are you feeling today?”
“Pretty good — I've been getting out more.”
Positive mood detected“That's great! How did the shops go this week?”
⏰ 81 days until the July 2026 NDIS reforms take effect. Is your organisation ready?
Learn more →NDIS providers are facing a perfect storm.
July 2026 changes everything
The new NDIS framework replaces plan categories with flexible budgets, outcomes-based funding, and mandatory I-CAN v6 assessments.
Goal tracking is broken
Most providers still rely on spreadsheets, paper forms, or fragmented systems to track participant goals.
Participants are unsupported
Weeks or months pass between support visits. During that time, participants face challenges alone.
Evidence is scattered
Manual progress notes, inconsistent formatting, no audit trail. When the NDIA asks, most providers can't produce it.
From a 2-minute call to audit-ready evidence.
Every Jennie call generates structured outcome data — automatically tagged to I-CAN v6 domains, with emotional intelligence built in.
Live call — emotional signals highlighted
“Hi Alex, how have you been going with getting out to the community this week?”
“Yeah, actually — I went to the shops twice on my own.”
Confidence detected · goal_progress“That's really great. How did you feel while you were there?”
“A bit anxious at first… but I stayed the whole time. Felt proud after.”
Anxiety noted, resolved · wellbeing improvingAuto-generated output
I-CAN v6 Domains Detected
Mood Trend
↑ Improving
Risk Flags
None
Auto-Summary
Alex completed 2 independent community outings this week. Initial anxiety reported but resolved during activity. Expressed pride in achievement. Goal progress positive across daily living and social participation. No risk flags.
Practice Standards
Person-Centred Supports ✓ · Provision of Supports ✓
Meet Jennie. Your AI companion for NDIS participants.
Jennie calls between visits
Jennie makes friendly, natural voice calls to participants between their scheduled support visits. She asks about their goals, how they are feeling, and whether they need anything.
Emotional intelligence analyses every word
Our emotional voice intelligence analyses tone, hesitation, and emotional state — not just the words. Every conversation generates domain-tagged outcome evidence mapped to I-CAN v6.
Your team gets actionable insights
Dashboards, alerts, and reports for your support coordinators. Two-stage incident escalation fires automatically — 24h and 5-day deadlines tracked.
Built for every July 2026 requirement.
Six major compliance changes. ndisgoal.ai covers every one of them.
I-CAN v6 Ready
Every Jennie call auto-maps to all 9 I-CAN v6 domains — daily living, health and wellbeing, social participation, and more.
Two-Stage Incident Reporting
24-hour immediate notification and 5-day full report deadlines tracked automatically with overdue alerts.
SIL Mandatory Registration
Compliance dashboard flags unregistered SIL providers with status, registration groups, and expiry monitoring.
PBS Practice Standards
Positive Behaviour Support plans, restrictive practice authorisation, and workforce training tracking.
Flexible Budget Support
Stated vs. flexible budget split tracked per participant plan under the new two-category model.
Worker Screening Alerts
90 / 30 / 7-day reminders for NDIS worker screening clearance expiry. Never let a clearance lapse.
Wellbeing signals between every visit.
Detected by our emotional voice intelligence — the same emotional AI trusted by careplans.io for aged care monitoring across NSW.
9
I-CAN v6 domains auto-mapped
27
Practice Standards covered
<2 min
Average participant call
100%
Australian data residency
Jennie hears what progress notes miss.
Beyond the words
Emotional intelligence detects hesitation, distress, isolation, and joy from vocal tone alone. Every call captures what no written form can.
Trusted at scale
The same emotionally intelligent voice platform monitors tens of thousands of aged care residents through careplans.io.
Human always in the loop
Every emotional signal is surfaced to your support coordinators. Jennie identifies it. Your team decides what happens next.
Aligned to NDIS Practice Standards.
See how ndisgoal.ai helps NDIS providers meet compliance requirements and generate audit-ready evidence across all 27 standards.
Rights & Responsibilities
Jennie supports participant choice and control by giving them a voice between visits and ensuring their preferences are heard.
Person-Centred Supports
Every interaction is tailored to the individual's goals, communication style, and support needs — driven by their NDIS plan.
Provision of Supports
Continuous monitoring and evidence generation ensures supports are delivered safely, consistently, and in line with best practice.
Support Provision Environment
Jennie detects environmental risks — housing instability, safety concerns, and wellbeing changes — and escalates to your team.
SIL Specific Standards
Individualised support planning, workforce competence, safe home environment, and SIL governance — all evidenced automatically.
Positive Behaviour Support
Behaviour support plan compliance, restrictive practice authorisation, and workforce training tracking.
Safety & Trust
Human-in-the-Loop
Jennie never makes clinical decisions. Every alert, escalation, and recommendation is reviewed and acted on by a qualified human support worker.
Trailing Stop Safety Monitor
Our proprietary safety system continuously monitors every conversation for risk signals and triggers immediate human escalation.
Australian Data Residency
All participant data is processed and stored in Australia. We never send data offshore. Full compliance with the Privacy Act 1988.
Part of the CAREPLANS AI ecosystem.
All Australian-owned. All Australian-hosted. Mix and match for your organisation's needs.
ndisgoal.ai
AI voice companion for NDIS participants. Emotional wellbeing monitoring, I-CAN v6 goal tracking, and compliance evidence.
careplans.io
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Visitnonni.ai
AI companion for elderly Australians. Daily wellbeing check-ins, loneliness detection, and family connection — keeping loved ones safe between visits.
Visitskawk.io
White-label AI voice calling platform. Build emotionally intelligent voice agents for any industry — powered by the same tech behind our care products.
VisitTalk to us about the right plan for your organisation.
Every provider is different. We will work with you to find the right fit for your participants, your team, and your compliance goals.
Talk to UsJuly 2026 is here. Are you compliant?
Get your team ready for the biggest NDIS reform in a decade. Talk to us about how ndisgoal.ai can help your organisation.